Privacy Policy

Privacy Policy for https://odor-removal.storysurge.net

Introduction

Welcome to https://odor-removal.storysurge.net (referred to as “Odor Removal,” “we,” or “us”). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://odor-removal.storysurge.net
  2. Mobile and desktop applications developed by us
  3. Online services offered through our platform
  4. Any products purchased or accessed via our site

Please note that this policy does not extend to third-party services, platforms, applications, or websites linked from our site. These entities have their own privacy practices, governed by separate policies, and we encourage users to review these carefully before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices regarding:

  1. User accounts and authorized access to our services
  2. Interactions on our websites, including browsing behavior
  3. Communication from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a range of personal data, categorized as follows:

  1. Account Information: User names, passwords, contact details, and profile settings.
  2. Payment Information: Credit/debit card details, billing addresses, and payment transaction history.
  3. Financial Information: Bank account details, investment portfolios (if provided), and financial status updates.
  4. Purchase Information: Ordering history, product preferences, and purchase frequency.
  5. Mobile Device Identifiers: Unique device IDs, operating system, and mobile network information for analytics.
  6. Location Data: GPS coordinates and location-based services data to personalize content.
  7. Feedback and Reviews: User-generated content, ratings, and reviews.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts (if applicable).
  9. Product Interaction: Usage patterns, feature preferences, and product performance feedback.

We collect this data through various methods: user input forms, account settings, browsing interactions, analytics tools, third-party integrations, and secure data connections.

Cookies and Tracking Technologies

Cookies are small text files stored on your device to enhance user experience and enable certain features. We use cookies for the following purposes:

  1. Strictly Necessary: Ensuring basic functions of our website and applications.
  2. Preference: Customizing content delivery and remembering user preferences.
  3. Analytics: Tracking website usage, gathering analytics data, and improving performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose it was collected for, or as required by law. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize the data securely. This process ensures that your information is not retained beyond its intended use.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: Data is transmitted and stored using industry-standard encryption protocols.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Strict access controls are in place to ensure only authorized personnel can access sensitive data.

Children’s Privacy

Odor Removal does not intentionally collect personal data from children under the age of 18. Our services are directed at a general audience, and we comply with applicable laws regarding child privacy, such as COPPA (Children’s Online Privacy Protection Act) in the US and similar regulations globally.

Your Rights

Depending on your location, you have certain rights concerning your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking for the deletion of your data in certain circumstances.
  4. Restriction: Limiting the use of your data for specific purposes.
  5. Portability: Receiving a copy of your data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your personal data for legitimate interests.
  7. Non-Discrimination: The right not to be subjected to automated decision-making that significantly affects you.
  8. Appeals and Complaints: Filing appeals or complaints with our privacy team or relevant supervisory authorities.

To exercise any of these rights, please contact us using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage users to review it periodically. We will notify you of significant changes via email (if applicable) or by updating the “Last Updated” date at the top of this policy.

Contact Information

For any questions regarding this Privacy Policy, data privacy practices, or to exercise your rights, please contact us: